Six Sigma in Logistic and supply chain Case Study

Six Sigma in Logistic and supply chain - Case Study Example It is not enough for Samsung to implement Six Sigma; the company ought to improve the quality and quantity of communication significantly. It is therefore recommended that the proposals, reports, solutions, project updates and any other information in Samsung’s supply chain be presented with clarity and effectively enough with the gist highlighted so as to allow the recipients to instantly access and comprehend the information being communicated. The other area that Samsung can enhance their efforts is in the training of employees for the Six Sigma initiative. The approach to training is important in this case. An effective training program should not only contain the ideals and principles of Six Sigma, it should be customized along the traditions of Samsung so as not to remove any hitches to its implementation and to eradicate any perspectives of its being foreign. This calls for a deep analysis of Samsung’s company values and integrating elements of these into the delivery of Six Sigma. Integration of revolutionary operations with company traditions has been demonstrated to be most effective for other companies such as Toyota (Liker 2004). Thus Samsung should develop customised Six Sigma Green Belt and Black Belt educational workshops for all key functional managers and the relevant training for all other employees. Antis, Slutsky and Creveling (2003) identify failure to link Six Sigma with the consumers as a major oversight into an otherwise informed and wise undertaking. Samsung should seek consumer opinions from feedback, surveys, social responsibility efforts and even complaints and implement this into their supply chain management. Six Sigma is an undertaking that has impacts to an entire organisation rather than in this case just the supply chain. In doing this, Samsung will link their internal improvements to the wishes of